The US spends nearly $500B annually on home care, yet agencies struggle with outdated systems built for billing rather than care delivery. Providers manage hospital discharges, caregiver call-outs, and compliance deadlines using phones and spreadsheets—tools never designed for 24/7 coordination. This operational chaos leads to an 80% caregiver turnover rate and forces agencies to turn away patients who need care at home. Zingage addresses this crisis with the first complete AI care coordination platform for home care agencies, automating the logistics that prevent scaling: filling caregiver call-outs, triaging emergencies, maintaining compliance, and protecting revenue loss. The platform’s AI agents work around the clock to keep care running, featuring Zingage Operator for 24/7 scheduling and Zingage Perform for caregiver engagement and retention. With over 400 agencies now using the platform to coordinate more than 10M patient visits annually, Zingage is building the infrastructure to ensure healthcare happens where patients want to be: at home.
AlleyWatch sat down with Zingage CEO and Cofounder Victor Hunt to learn more about the business, the future of home-based healthcare, the company’s recent funding round, and much, much more…
Who were your investors and how much did you raise?
We raised $12.5M in seed funding led by Bessemer Venture Partners, alongside TQ Ventures, South Park Commons, WndrCo, and executives from Ramp
Tell us about the product or service that Zingage offers.
Zingage is the only complete AI care coordination platform for home care agencies. We automate the operational chaos that prevents agencies from scaling: filling caregiver call-outs, triaging emergencies, maintaining compliance, and protecting revenue loss. Our AI agents work 24/7 to keep care running when everything else fails, transforming what used to require phones, spreadsheets, and late-night heroics into reliable infrastructure families and providers can trust. We also solve retention with Zingage Perform, the largest AI gamification app for home care.
What inspired the start of Zingage?
I grew up in a family deeply embedded in home care. My mother required home care services for years following an accident, and my grandmother actually started her own home care agency nearly 30 years ago. I saw firsthand the chaos providers face every day trying to deliver reliable care with outdated tools. When I reconnected with my cofounder Daniel at South Park Commons, his family had just struggled to find steady care for his grandfather with Alzheimer’s during COVID. We realized this wasn’t just our families’ problem; it was systemic. We embedded with operators, even ran scheduling shifts ourselves, and decided to build the infrastructure the industry desperately needed.
How is Zingage different than existing solutions?
Zingage is the first and only AI care coordination platform that completely shields home care providers from administrative hell. Typically providers try remote BPO services that don’t understand their businesses at all and require constant oversight for basic performance; increasingly software solutions have come about to assist in very narrow workflows within care coordination. Zingage completely removes the drudgery with AI that operates the way providers want it to because we believe providers are better in front of patients rather than computers.
What market does Zingage target and how big is it?
Zingage empowers providers in today’s $500B home care market so that they can serve the $1T they currently turn away.
What’s your business model?
Zingage is a SaaS and Outcome Based model. Providers only pay for the value we deliver.
How are you preparing for a potential economic slowdown?
Health doesn’t give a damn about the economy. As we saw during COVID, healthcare, and home care especially, was the most essential work of our economy. Our perspective at Zingage is that despite Medicaid cuts, investment in home care is both the best investment for payors looking to prevent expensive acute care and it is the best way to keep patients healthy and alive.
What was the funding process like?
Every investor understands that healthcare is the most important sector of our economy. Our investors in particular believe in our vision to bring all healthcare into the home because home is where we all want to be in the most intimate stages of our lives. Investors quickly recognized Zingage’s destiny to fulfill this vision because of our rapid growth to over 400 providers nationwide in under 18 months and the ROI we’ve delivered across patients served, provider revenue growth, and turnover reduced.
What are the biggest challenges that you faced while raising capital?
Our biggest challenge was discerning the best partners in what has become a crowded market for early-stage capital. We are constantly flooded with DMs from investors who want to work with Zingage. Every investor has an angle whether it’s their fund’s platform, its LPs, or the founders they’ve backed. We only work with people who we believe will play the infinite game with Zingage. Founder references helped a lot with this but also great investors show signs early in the process by adding value upfront via introductions to engineers or other helpful services.
What factors about your business led your investors to write the check?
I would distill it down into 3 main factors:
First, the team. I am a repeat founder who previously built and exited Astorian, and Daniel is an early engineer from hypergrowth companies like Ramp and TikTok. We both have deep personal connections to home care and embedded ourselves with operators to truly understand the problem. Our broader team includes early engineers from Uber, Ramp, Datadog, and Tennr who’ve built systems at scale and understand how to turn operational chaos into reliable infrastructure. No one in AI and technology understands home care better than Zingage’s team.
Second, our traction. We’d proven product-market fit with 400+ agencies, rapid revenue growth, and tangible ROI from fanatical customers who have expanded with Zingage. When you talk to a Zingage customer you are talking to a believer.
Third, the market opportunity. We are building the next major platform to bring healthcare into the home, expanding it far beyond the $500 billion industry it is today. The opportunity to solve home care is incredible but the opportunity to scale home care is generational.
What are the milestones you plan to achieve in the next six months?
Over the next six months Zingage will continue to scale our reach in pursuit of empowering thousands of home care providers nationwide. We are focused on doubling our team with more engineers and product operations. We are recruiting for people who want to make care automatic so that all healthcare can be in the home.
What advice can you offer companies in New York that do not have a fresh injection of capital in the bank?
If you are talented and care about doing great work, apply for a job at Zingage. If not, no comment.
Where do you see the company going now over the near term?
We’re scaling the team and the product in parallel. On the team side, we’re hiring aggressively across engineering, go-to-market, and operations in NYC. We need world-class builders who can move fast and understand the stakes of what we’re building. On the product side, we’re constantly improving our AI capabilities, extending the existing back office to ensure the best providers scale their best people with Zingage Operator. Every new capability we ship directly translates to agencies serving more patients without operational burden.
What’s your favorite fall destination in and around the city?
We love doing “war rooms” year-round. We’ll find a great house outside the city, bring the team together, and spend a few days grinding on product, strategy, and roadmap while hanging out and cooking meals together. There’s something about getting out of the office, being in one space, and just building together that leads to our best work. In the fall we love the Hudson Valley at Tarrytown or upstate in the Catskills.
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