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These are the tasks Indeed’s new CEO says HR leaders should hand over to AI agents

by TheAdviserMagazine
1 month ago
in Business
Reading Time: 3 mins read
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These are the tasks Indeed’s new CEO says HR leaders should hand over to AI agents
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Just three months after returning to the top job, Indeed CEO Hisayuki “Deko” Idekoba says he’s regularly working 15-hour days because he’s “obsessed with innovating the HR industry.” 

And he feels the call urgently: Indeed economists recently found that 61% of the skills listed in job postings within the HR sector have the potential to be at least partially transformed by generative AI—well above the average of 44% of the skills listed in an average U.S. job posting.

Idekoba, who is also the CEO of Indeed parent company Recruit Holdings, said he wants to help HR leaders develop the parts of their job that are uniquely human. “There are things human beings are way more effective at,” he said. “But as we dig deeper into the hiring process, there are things human beings should not spend time on, like arranging the times for interviews or checking the details of resumes or asking, ‘Hey, are you open to do the night shift?’”

On Wednesday, Indeed announced two new AI-powered hiring products for both job seekers and employers: Career Scout and Talent Scout. While job seekers can use Career Scout for help with tailoring resumes and preparing for interviews, Talent Scout is a tool to help HR leaders to operate more efficiently, Idekoba said.

In addition to delivering shortlists of the most-qualified candidates, Talent Scout will advise HR professionals on ways they can improve their candidate pool by increasing salaries, widening the location parameters or relaxing other requirements, such as years of experience required. This, he said, will help humans do what they do best: strategize. 

With AI agents helping people on both sides of the hiring equation, I asked Idekoba whether he sees a world in which agents operating on behalf of both employers and job seekers will eventually be able to negotiate salaries and job titles without human interaction. 

He laughed. “That would be fantastic. But the reality is, I really believe there are things human beings can do way better.”

Kristin StollerEditorial Director, Fortune Live [email protected]

Around the Table

A round-up of the most important HR headlines.

Non-executives are investing in both AI-powered and human executive assistants to help balance their personal and professional lives. Wall Street Journal

Job seekers are at their most pessimistic about their prospects in more than a decade. Washington Post

The remote work debate is “finally over”: The majority of companies are back in-office, according to real estate giant Brookfield Corp. Bloomberg

Watercooler

Everything you need to know from Fortune.

Job hoppers. Gen Z’s average job tenure during the first five years of their careers is just over a year—but it’s not because they’re disloyal employees. —Emma Burleigh

Interview playbook. This CEO interviews candidates for 45 minutes over dinner—and won’t hire them if they say this one word too much. —Orianna Rosa Royle

AI rollback. With AI pilots at many large companies failing, business leaders are reassessing their value and putting human skills at a premium.  —Nick Lichtenberg

This is the web version of Fortune CHRO, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.



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