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Home Market Research Business

Chipotle dodges investor lawsuit over portion size complaints

by TheAdviserMagazine
7 months ago
in Business
Reading Time: 4 mins read
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Chipotle dodges investor lawsuit over portion size complaints
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Chipotle Mexican Grill has faced no shortage of lawsuits over the years, from food-safety crises to wage-and-hour disputes and shareholder claims.

This month, the fast-casual restaurant chain came out a winner in court.

A federal judge dismissed a securities class action lawsuit accusing Chipotle of misleading investors about portion sizes and customer dissatisfaction, as first reported in Bloomberg Law.

In the ruling, the judge said the complaint did not show Chipotle made “materially false or deceptive statements.”

Investors accused Chipotle of misleading them about portion sizes and customer dissatisfaction.Sullivan/Getty Images

On November 11, 2024, investor Michael Stradford filed a lawsuit on behalf of shareholders. The case, Stradford v. Chipotle Mexican Grill, Inc., et al., was filed in the U.S. District Court for the Central District of California (Case No. 24-cv-02459).

Stradford’s complaint focused on shareholders who purchased Chipotle stock or certain options between February 8 and October 29, 2024. It claimed Chipotle had downplayed internal issues related to inconsistent portion sizes.

Stradford asserted the complaints were fueling customer backlash, largely on social media. In his complaint, Stradford referenced viral posts showing customers accusing the chain of “skimping” on portions and alleged that the inconsistent portion sizes would affect margins and earnings.

Last year, then-CEO Brian Niccol disputed accusations of skimpy servings.

“First, there was never a directive to provide less to our customers,” he said during a July 2024 earnings call, a few months before the suit was filed. “Generous portion is a core brand equity of Chipotle. It always has been, and it always will be.”

Nevertheless, Niccol said the complaints had led him to re-examine Chipotle’s practices across its operations.

“To be more consistent across all 3,500 restaurants, we have focused in on those with outlier portion scores based on consumer surveys,” he said. “We are re-emphasizing training and coaching around ensuring we are consistently making bowls and burritos correctly.”

On December 18, Judge Sherilyn Peace Garnett of the U.S. District Court in Los Angeles sided with Chipotle and dismissed the lawsuit.

Garnett said the plaintiff failed to meet the legal standard for securities fraud, noting that consumer complaints and social-media criticism — even when the posts go viral — did not demonstrate that Chipotle knowingly misled investors or made false statements with the intent to deceive.

Related: Chipotle sees concerning customer trend

“The facts alleged do not show Niccol and [food safety officer Laurie] Schalow made a false or misleading statement by denying that the Company had reduced the size of its portions,” wrote Garnett, according to reporting in The Independent.

Judge Garnett was also skeptical of the lawsuit’s reliance on unnamed confidential sources as a reason for her dismissal, writing that the allegations didn’t have enough detail to support claims of intentional misconduct.

The dismissal eliminates the risk of a costly settlement or damages award tied to the portion-size claims. Company executives named in the lawsuit also avoided personal liability.

Had the case moved forward or resulted in a settlement, investors who purchased Chipotle securities during the class period could have sought compensation for alleged losses tied to stock price movements.

While the company prevailed in this case, Chipotle has faced numerous lawsuits over the past decade, including:

Food-safety cases: Following nationwide norovirus and E. coli outbreaks between 2015 and 2018, Chipotle paid a $25 million criminal fine and entered into a federal compliance agreement, according to a Department of Justice statement.

Employment and labor lawsuits: Chipotle has faced several wage and scheduling lawsuits across multiple states. One of the most recent involved the city of Seattle, where Chipotle agreed to a settlement of nearly $3 million with the Office of Labor Standards. The case was about alleged violations of the city’s Secure Scheduling and Paid Sick and Safe Time Ordinances, according to an April 2024 report in HR Dive. Chipotle did not admit wrongdoing.

Consumer-focused claims: Chipotle has faced lawsuits alleging deceptive practices or pricing issues. In one case, Chipotle agreed to pay $6.5 million to customers after it was accused of falsely advertising that its food is free of genetically modified ingredients, according to reporting in Restaurant Business Online.

The securities fraud dismissal happened during a period of growth for Chipotle.

The company reported more than $11 billion in revenue for 2024 and posted quarterly revenues near $3 billion throughout 2025, according to the company’s most recent earnings report.

Like many of its competitors, Chipotle is experiencing slower comparable-store sales growth due to changing consumer habits, reduced discretionary spending, and rising costs. Chipotle did, however, remain profitable and is continuing to expand its restaurant footprint.

Related: Taco Bell, Chipotle rival chain closes 100s of restaurants

This story was originally published by TheStreet on Jan 1, 2026, where it first appeared in the Restaurants section. Add TheStreet as a Preferred Source by clicking here.



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Tags: ChipotleComplaintsdodgesinvestorLawsuitportionSize
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