In today’s climate of economic uncertainty and shifting priorities, one thing is clear: Organizations are under pressure to do more with less. From cloud infrastructure to cybersecurity, every line item is being scrutinized — and telecommunications is no exception.
Telecom costs, in particular, have become a focal point. Despite years of investment in optimization tools and network modernization, many firms are still seeing their telecom bills rise. In fact, more than half of decision-makers expect their wired and wireless spending to increase this year. So where’s the disconnect?
One Bill, Many Hidden Costs
It’s tempting to stick with a single telecom provider for simplicity. But that convenience often comes at a premium. Bundled services, hidden fees, and limited geographic coverage can quietly inflate costs. A multiprovider strategy — or even a DIY approach — may offer better value and flexibility.
Your Tools Are Only As Good As Your Strategy
Many organizations have invested in SD-WAN, SASE, and other modern networking solutions. But without a clear understanding of how these tools align with application needs and business goals, the savings often fail to materialize. It’s not just about having the right tools — it’s about using them strategically.
These are just a few of the insights we explore in the full report. If you’re ready to take a more intentional approach to telecom cost management, this is the place to start.
Forrester clients can read the full report to discover the five essential steps to optimize your telecom spend. If you have questions or want to walk through your telecommunications contract for areas of opportunity, please schedule an inquiry ([email protected]) or guidance session with us.
