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The art of smart communication: 7 phrases that instantly make people relax around you

by TheAdviserMagazine
3 weeks ago
in Startups
Reading Time: 5 mins read
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The art of smart communication: 7 phrases that instantly make people relax around you
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Ever walked into a room and felt the energy shift? Like everyone suddenly tensed up or conversations became forced?

I used to be that person. The one who made people uncomfortable without even realizing it.

Growing up as the quieter brother, I spent more time observing than talking. But when I did speak, something was off. People would smile politely, but I could sense their discomfort. Conversations felt like pulling teeth, and I’d leave social situations feeling drained and confused.

It wasn’t until I started studying psychology and diving into Eastern philosophy that I discovered the problem wasn’t what I was saying, but how I was saying it. The words we choose and the way we deliver them can either build walls or tear them down.

After years of practice (and plenty of awkward moments), I’ve learned that certain phrases have an almost magical ability to make people feel at ease. They’re simple, authentic, and surprisingly powerful.

Today, I’m sharing seven phrases that have transformed my conversations and relationships. These aren’t manipulation tactics or cheap tricks. They’re genuine expressions that create connection and trust.

1. “That makes sense”

These three words changed everything for me.

I used to jump straight into problem-solving mode whenever someone shared their struggles. My wife would tell me about a frustrating day at work, and I’d immediately launch into advice about how to fix it. The conversation would inevitably end with her feeling unheard and me feeling confused about what went wrong.

Then I learned about validation. When someone shares something with you, they’re often not looking for solutions. They want to feel understood.

“That makes sense” acknowledges their experience without judgment. It shows you’re listening and that their feelings are valid. You’re not agreeing or disagreeing. You’re simply recognizing their perspective.

Try it next time someone vents to you. Watch how their shoulders relax and their voice softens. It’s like giving them permission to be human.

2. “I don’t know enough about that”

We live in a world that rewards having opinions about everything. Scroll through social media for five minutes, and you’ll see people confidently weighing in on topics they learned about thirty seconds ago.

But admitting you don’t know something? That’s revolutionary.

In my book “Hidden Secrets of Buddhism: How To Live With Maximum Impact and Minimum Ego”, I explore how letting go of the need to be right can actually increase your influence. When you say “I don’t know enough about that,” you’re showing intellectual humility.

People instantly relax because they realize you’re not trying to dominate the conversation or prove your superiority. You’re creating space for them to share their knowledge or for both of you to explore the topic together.

3. “Tell me more about that”

Most people listen just long enough to formulate their response. We’re so busy thinking about what we’ll say next that we miss what’s actually being said.

Active listening changed my relationships, especially with my wife. Cultural and language differences meant I had to really focus on understanding her perspective rather than assuming I knew what she meant.

“Tell me more about that” is an invitation to go deeper. It shows genuine curiosity and gives the other person permission to expand on their thoughts. They feel valued because you’re investing your attention in understanding them.

The key is to actually mean it. Lean in. Make eye contact. Put your phone away. Show them that in this moment, nothing is more important than what they’re sharing.

4. “I’ve been there too”

Vulnerability is terrifying. Trust me, I know.

For years, I hid behind a mask of having it all together. Social anxiety had me convinced that showing any weakness would make people think less of me. So I projected confidence even when I was falling apart inside.

Writing became my first step toward vulnerability. Behind a keyboard, I could share my struggles without seeing people’s immediate reactions. Gradually, I brought that openness into my face-to-face conversations.

“I’ve been there too” creates instant connection. It transforms a conversation from advice-giving to shared experience. You’re not above them or below them. You’re walking alongside them.

Just be genuine about it. Don’t manufacture false similarities. If you haven’t experienced exactly what they’re going through, try “I haven’t been in that exact situation, but I can imagine how difficult that must be.”

5. “What do you think?”

Remember that person who dominates every conversation? The one who turns every topic into a monologue about themselves?

Don’t be that person.

“What do you think?” flips the script. It shows you value their input and aren’t just waiting for your turn to talk. It transforms a lecture into a dialogue.

I learned this the hard way after realizing that my tendency to over-explain everything came from insecurity. I thought I needed to prove my knowledge to be valuable in conversations. But people don’t want a walking encyclopedia. They want a conversation partner.

This phrase works especially well when you’ve been talking for a while. It’s a gentle way to re-engage the other person and show that their perspective matters.

6. “No worries” (when they apologize)

How many times a day do people apologize for things that don’t need apologies? Running two minutes late, taking a moment to find the right words, or expressing an emotion?

Our default response is often “It’s okay,” which subtly confirms that yes, they did something wrong, but we’ll overlook it this time.

“No worries” hits differently. It suggests there was never anything to apologize for in the first place. You’re not forgiving them because there’s nothing to forgive.

This phrase comes from Buddhist concepts I explore in my book about non-judgment and acceptance. When we release others from unnecessary guilt, we create an environment where they feel safe to be imperfect.

Before important conversations or stressful moments, I use breathing techniques to center myself. This helps me respond with genuine ease rather than forced politeness. People can feel the difference.

7. “Thank you for sharing that”

When someone opens up to you, they’re giving you a gift. They’re trusting you with a piece of themselves.

Too often, we rush to respond with our own stories or advice. We make their vulnerability about us. But sometimes the most powerful response is simply acknowledging the courage it took to share.

“Thank you for sharing that” honors their trust. It doesn’t minimize their experience with platitudes or overwhelm them with questions. It creates a pause, a moment of recognition.

I’ve found this especially powerful when someone shares something painful or embarrassing. Instead of trying to fix or minimize their discomfort, you’re sitting with them in it. You’re saying, “I see you, and I’m honored you trusted me with this.”

Final words

These phrases aren’t scripts to memorize. They’re invitations to show up differently in your conversations.

The real magic happens when you combine them with genuine presence. Put your phone down. Make eye contact. Listen with your whole body, not just your ears.

Communication is an art, but it’s not about perfection. It’s about connection. Every conversation is a chance to make someone feel seen, heard, and valued.

Start with one phrase. Pick the one that resonates most and try it in your next conversation. Notice how it changes the dynamic. Notice how people lean in rather than pull away.

The quieter brother who once made every room uncomfortable? He learned that the secret wasn’t talking more or talking less. It was talking human.

And that’s something we can all learn to do.



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