Apple has launched a new repair program to fix a camera issue affecting a small percentage of iPhone 14 Plus models. The affected devices may have a rear camera that fails to show a preview. The iPhones with this problem were manufactured between April 10, 2023, and April 28, 2024.
Users can check if their device is eligible for a free repair by entering its serial number on Apple’s program page. If your iPhone 14 Plus qualifies, you can get it fixed at no charge by taking it to an Apple Store, an Apple Authorized Service Provider, or by mailing it in. If you have already paid to have this issue repaired, you can contact Apple to request a refund.
Apple repair program details
This service program covers eligible iPhone 14 Plus units for three years from their original purchase date. Apple may restrict or limit repairs to the country or region where the device was originally bought.
Apple routinely launches service programs like this to address specific issues in its products. In the past, they have offered initiatives to fix receivers that produced crackling or static sounds. Before sending your iPhone in for repair, it is a good idea to back up your data to the cloud to ensure its safety.
All smartphone repairs carry some degree of risk. For more details, you can visit Apple’s official support page or contact their customer service.
