Earlier this week, we observed World Elder Abuse Awareness Day, highlighting the importance of protecting America’s seniors from abuse, neglect, and exploitation. This day also reminds us to think about how we can support those who have spent years caring for others.
For many older adults, staying connected, informed, and independent is important. Sometimes, a little help from a trusted friend, family member, neighbor, or caregiver can make everyday tasks easier and less stressful.
Whether it’s helping someone create a personal my Social Security account, reminding them about important documents, or simply checking in regularly, small acts of support can go a long way.
Helping Loved Ones Stay Connected to Their Benefits
Social Security benefits are an important part of retirement security for millions of people. Helping older family members understand and access their benefits online can save time and provide peace of mind. Your loved one can create a free and secure my Social Security account to view their Social Security Statement and manage their benefits.
With a personal my Social Security account people can:
Review benefit informationGet a benefit verification letterUpdate direct deposit, phone, and address informationRequest a replacement Social Security or Medicare card (if eligible)Receive important notices onlineAnd more!
If someone you care about isn’t comfortable using online services, offering to sit with them and walk through the process can make a big difference.
Watch for Signs That Someone May Need Extra Help
As loved ones age, everyday responsibilities can sometimes become overwhelming. Family members and friends are often the first to notice when someone may need additional support.
You can help by:
Checking in regularlyHelping organize important paperworkAssisting with appointments or remindersEncouraging safe online practices to avoid scamsSharing information about trusted resources and services
Even a quick phone call or visit can help someone feel supported and connected.
Protecting Older Adults from Scams
Scammers often target older adults by pretending to be government agencies or threatening the loss of benefits.
Remind your loved ones about our “Never Ever” partnership with other agencies to help everyone recognize and avoid government imposter scams. Remember:
Never ever will someone from the government say: “Your money isn’t safe. Move it to protect it.” Only a scammer will.Never ever will someone from the government threaten to suspend your government benefits if you don’t pay immediately. Only a scammer will.Never ever will someone from the government demand that you pay with a payment app, cryptocurrency, wire transfer, or gift cards.
Encourage older adults to pause, verify information, and talk to someone they trust if something feels suspicious. If someone you know was victim of a scam, please guide them to our Office of the Inspector General website to report it.
Protecting Older Americans is an Everyday Priority
The older adults in our lives are parents, grandparents, neighbors, mentors, veterans, caregivers, and friends. Their experiences and contributions continue to strengthen our communities every day.
Let’s pledge to take time, reach out, listen, and lend a hand when needed. Sometimes the smallest gestures leave the biggest impact.
Our Social Security programs and services may benefit an older adult in your life. Visit our website to learn more.
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